Terms & Conditions
Terms and Conditions
Accepted Methods of Payment
We accept Visa /mastercard, most credit and debit cards but NOT DINERS OR AMEX. We now accept PayPal.
Cards are the preferred method of payment since it is convenient, secure, instant and assures faster shipping.
UK Cheques ( please allow 5 working days to clear) and Postal Orders Payable to C BARCLAY
Postal address ;
C Barclay (SG), 2 Sand Lane, Silsoe, Bedfordshire, MK45 4QU
Your Contact Details...
Please leave us contact details with your order. We DO NOT send junk mail, but may need to contact you if there is a problem with your order.
Shipping and Handling
We only charge a small fee UK £3.40.... This is for the complete order not per item.
UK parcels are usually sent out First Class and may be recorded. If you require Special Delivery this is £9.80 and please let us know your order is urgent.
Please note that when shipping to locations outside of the UK, the customer is responsible for all applicable duty or taxes mandated by your country, if any. We are not responsible for postal delays.
I love spending time and care stitching your orders and ask that you place your order 3-4 months in advance of your wedding day. This ensures that you have it in time for your second fitting*. Also, I can sell out of designs quite quickly and some of my gorgeous laces can't be repeated, so if you have found 'the one' please don't wait to place your order, as it may not be available later.
As you go through checkout you’ll be asked the date your order is needed for, please add your wedding date or the date you fly etc… I use your date to organise my work schedule.
If you have just found me and need a garter ASAP please pop me a message with the one you really love and I'll try to help :-)
We shall refund money paid for goods if they are returned unworn, unaltered with all labels intact in a resalable condition within 10 days of delivery. This does not affect your statutory rights.
When returning goods we recommend you obtain proof of postage/ insurance as we will not be responsible for goods lost in transit. (proof of posting is free at the Post Office for up to £26 insurance.)
Monies will be refunded back onto the card used to make the purchase.
We DO NOT refund on personalised items/Made to order items. We encourage our customers to be very descriptive in their communications concerning details of what they would like and to make certain their leg measurements are accurate.
These terms and conditions may be amended from time to time.
for full details on our terms and conditions please contact us