* NEED IT FAST? WE CAN HELP *
077 8080 1102
FREE UK DELIVERY, on orders over £50

Delivery Information



NEED SUPERFAST DELIVERY? 
If your order is urgent, please ring or text us on 
+44 (0)77 8080 1102
 
 We'll always try to help :-)

We have posted stock and even personalised garters the same day, but you do need to check...


 

UK Delivery Free, on orders over £50* 


NORMAL DELIVERY 

We do carry some stock, those garters can be posted first class and be with you within a few days (UK). If the garter you have chosen isn't in stock ( & Not Personalised) it can be made and posted within 3-5 working days.

If you've chosen a personalised, bespoke or custom made wedding garter, they are usually made within ten working days and then posted first class.

Although we can deliver quickly, we love spending time and care stitching your orders and it's a good idea for you to have your order for your second fitting. It's nice to try everything on together and know it's perfect :-)

We know mothers love to give their garter gift on the morning of the wedding so if you need help with sizes, please contact us.

Exclusive laces... We can sell out of designs quite quickly and some of our gorgeous laces can't be repeated, so if you have found 'the one' please don't wait to place your order, as it may not be available later.

As you go through checkout you’ll be asked the date your order is needed for, please add your wedding date or the date you fly etc… We use your date to organise our work schedule.




Postage prices


Standard First Class delivery is FREE on UK orders over £50, and £3.45 on orders under £50


Special Delivery weekdays by 1pm costs £9.80 or £21.80 by 9am and will need to be signed for.


Special Delivery Saturday by 1pm costs £18.80 or £27.80 by 9am and will need to be signed for.

Shipping outside the UK usually takes 7-12 working days after sewing time and costs £12.80… Your parcel will be sent via Royal Mail using their 'Tracked & Signed For' service and is time dependent on your own countries postal service.

Please note: When shipping to locations outside of the UK, the customer is responsible for all applicable duty or taxes mandated by your country, if any. We're not responsible for postal delays :-)


CAN'T FIND WHAT YOU'RE LOOKING FOR?

If you can't find what you are looking for please contact us, and we'll answer your queries ASAP.



Do you need your order within a few days? Or even tomorrow? If you do, please ring or text us, we'll always try to help :-) Catherine 077 8080 1102

Thank you...

''Thank you so much for rushing my order through so quickly, it arrived safely and beautifully packaged. I know my friend will be thrilled with her "garter gift" it is absolutely exquisite. Many thanks once again.'' Val Conniford 

RETURNS POLICY

REGULAR STOCK ITEMS.
We'll refund money paid for goods if they are returned unworn,
unaltered with all labels intact in a resaleable condition within 10 days of
delivery. (At Christmas the 10-day period is extended to 7th January on
Christmas gifts, not including made to order items.) When returning goods we recommend you obtain proof of posting, as we will not be responsible for goods lost in transit. We would appreciate an email to let us know goods are being returned.
Monies will be refunded back onto the card used to make the purchase, usually on the day we receive them.


PLEASE NOTE: WE DO NOT refund on personalised items / Made to order items. We encourage you to be very descriptive in your communications concerning details of what you would like and to make certain that measurements are accurate. This does not affect your statutory rights...
You can see colours of custom designs on the 'gallery' page under 'Discover' in the header bar.

These terms and conditions may be amended from time to time.
for full details on our terms and conditions please contact us
.

Contact Details.
Please leave us contact details with your order. WE DO NOT send junk mail, but may need to contact you if there is a problem with your order.

As many of our brides decide to come back and buy for their friends, We're sending a quarterly newsletter, with ideas and tips, you can opt out or unsubscribe if you're not interested :-)

This website is Copyright © 2019 Silk Garters. All Rights Reserved.