Silk Garters About Us / Contact Us

Silk Garters, we are a family business and have been designing and making beautiful lingerie and nightwear since 1984. As well as our own range of lingerie and nightwear including pure silk, special occasion and bridal lingerie. You can also order garments made to your specific requirements.

Our own lingerie and nightwear has the romance of fine silks and rich satins and lace that is soft to the touch. Available in sizes 8 to 26 . If we do not have what you are looking for in stock you can take advantage of our special order service.

We hope you enjoy browsing our Silk Garters website. If you need any advice on choosing a gift we are just a phone call away. For your convenience you can now buy securely online, delivery is 3-5 working days for stock items (although many items are sent next day) usually first class recorded. Special delivery is also now offered (although quite often not needed, please feel free to ring and check 077 8080 1102) and if you can't find what you are looking for please contact us, and we will answer your queries ASAP.

Telephone ; 077 8080 1102

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CUSTOMER FEEDBACK

I am absolutely delighted! I love it,

Your workmanship is fabulous, I really can't thank you enough . I need not worry about my 'something blue' anymore. I'll certainly recommend your services and site to my friends.

Hi Catherine,

THANK YOU, it came half an hour ago, and my bride to be ( Jan ) is over the moon. thank you for being so prompt and its lovely.

The next time she gets married she will come to you again LOL..

Regards Jim&Jan.

Just a little message to say that i recieved my parcel this morning, an WOW!!!! what beautiful items, an packaged so beautifully.

The lace robe was absolutely stunning an the personalised garter was so FAB!!!, both well worth the money!!

I can,t wait to wear the garter at my wedding an my husband- to- be will love it.

I will DEFINATELY be ordering from you in the future, an the little "Sweet Nothings" cards attatched to the garments with your email address on will be passed on to my mum an my friends as i,m sure they will want to buy some things when they have seen mine!

Once again thank you so, so much for the beautiful items, an the little pou pourrii bag inside the parcel was a lovely idea thank you.

You have made my internet shopping a wonderful experience.

Vickie

xxxxxxxxxxxxxxxxxxxx

Today I received the garter from you and I am so pleased with it - just what I wanted and beautiful. I am sure my daughter will love it. Many thanks for your excellent service and genuine interest in my requirements. I will certainly come back to you should I need anything else and will recommend you to my friends.

With best wishes.

Thank you for buying the 'Charity' wedding garter... £100 has already been sent to Keech Hospice Care!
Our thank you email from Keech Hospice..... Thank you so much for organising the sale of the Charity wedding garter via your website. The £100 you raised for Keech will be used to support terminally ill children and their parents from across Bedfordshire, Hertfordshire and Milton Keynes. I have listed some examples of how we would spend your very kind donation and am so pleased that you are able to add this to your website. This is very valuable publicity for us, so thank you for all your help. £17 Allows children and families to make a splash in our pool For children with serious illnesses, going to a public pool is often difficult, if not impossible. Our specially equipped pool gives them and their families the chance to enjoy the experience of being in water and offers many therapeutic benefits too. £24 Covers 60 minutes of vital one-to-one nursing support Whether it is at the hospice or at their home, our families can feel confident and at ease about leaving their child in our hands, knowing they will be cared for by our team of specially trained and experienced palliative care nurses. Your gift will cover at least an hour of this vital one-to-one nursing support. £58 Funds a one-to-one counselling session for a family member At some point, most of our families will have to face the premature death of their child. Your support will help us provide a one-to-one counselling session for parents, brothers, sisters or grandparents, helping them through the tough times and for as long as they need us in their bereavement. Kind regards Sue Sue Clarke Corporate & Trusts Fundraising Manager 01582 707957 Keech Hospice Care Tel: 01582 492339 Fax: 01582 564906 Web: www.keech.org.uk

TERMS

Accepted Methods of Payment
We accept Visa /MasterCard, most credit and debit cards but NOT DINERS OR AMEX.
Cards are the preferred method of payment since it is convenient, secure, and instant this assures faster shipping.
UK Cheques. ( please allow 5 working days to clear) Payable to C BARCLAY
Postal Orders Payable to C BARCLAY, Paypal on request - Please email for an invoice. Email

Postal address; C Barclay (S.G.), 2 Sand Lane, Silsoe. Bedfordshire. MK45 4QU

We hope that you enjoy browsing our site, please do not hesitate to contact us if you need further assistance.

Please Note All Parcels come in plain packaging . With no reference to Silk Garters or Bridal Garter, so that your privacy is preserved.

Contact Details.
Please leave us contact details with your order. We DO NOT send junk mail, but may need to contact you if there is a problem with your order.

Shipping And Handling
We only charge a small fee UK ..... £2.... This is for the complete order not per item.
Europe £3
World Wide £4
UK parcels are usually sent out First Class and may be recorded. If you require Special Delivery this is £5 and please let us know if your order is urgent.

International Shipping
Please note that when shipping to locations outside of the UK, the customer is responsible for all applicable duty or taxes mandated by your country, if any. We are not responsible for postal delays.

DELIVERY SCHEDULE

Where goods are in stock your order will be dispatched within 3 to 5 working days. (Monday to Friday excluding bank holidays) We try to send first class recorded where possible. If there is likely to be a delay in dispatch of more than 10 days ( when an item is temporarily out of stock ) we will email you to let you know so you have a chance to cancel your order if you wish. If you need an item urgently just contact us 077 8080 1102 we do all we can to help!

RETURNS POLICY
REGULAR STOCK ITEMS.
We shall refund money paid for goods if they are returned unworn, unaltered with all labels intact in a resalable condition within 10 days of delivery. (At Christmas the 10-day period is extended to 7th January on Christmas gifts, not including made to order items.) When returning goods we recommend you obtain insurance, as we will not be responsible for goods lost in transit. We would appreciate an email to let us know goods are being returned.
Monies will be refunded back onto the card used to make the purchase, usually on the day we receive them.
PLEASE NOTE: We DO NOT refund on personalised items/Made to order items. We encourage our customers to be very descriptive in their communications concerning details of what they would like and to make certain their measurements are accurate. This does not affect your statutory rights.

These terms and conditions may be amended from time to time.
for full details on our terms and conditions please contact us.

Telephone ; 077 8080 1102

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